Privacy Policy

Last Updated: April 7, 2025


At Patriot Appliances, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us through our website (www.patriotappliances.com), phone, or in-person services.


Information We Collect

We may collect the following personal information from you:

  • Name, Email, and Phone Number: Provided via our Contact Us form (www.patriotappliances.com/contact), phone calls, or service bookings.
  • Service Details: Information about your appliance repair or inquiry.
  • Website Usage: Automatically collected data like IP address, browser type, and pages visited via cookies and analytics tools.


How We Use Your Information

We use your information to:

  • Provide appliance repair services and respond to your inquiries.
  • Send service updates, appointment reminders, or follow-ups via email, phone calls, or text messages (see Text Messaging below).
  • Improve our website and services through analytics.


Text Messaging

We may use your phone number (e.g., 919-659-8400) to send text message updates about your appliance service, such as appointment reminders, repair status, or follow-up information. Consent is collected in one of these ways:

  • Website Form: By checking the optional box on our Contact Us form (www.patriotappliances.com/contact) agreeing to receive text updates.
  • Verbal Consent: Provided during a phone call or in-person service booking.


Message Details: Message frequency varies based on your service needs. Message and data rates may apply. To opt out, reply STOP to any message. For help, reply HELP or call us at 919-659-8400. Your mobile information and text messaging opt-in consent will not be shared with third parties or affiliates for marketing purposes.


Data Sharing and Security

We do not sell, trade, or share your personal information with third parties for marketing purposes. Your data may be shared with:

  • Service providers (e.g., RingCentral for texting) acting on our behalf, bound by confidentiality.
  • Legal authorities if required by law.


We use reasonable security measures to protect your data, though no system is 100% secure.


Your Choices

You may:

  • Opt out of text messages by replying STOP.
  • Request to review or delete your data by contacting us at kurt@patriotappliances.com or 919-659-8400.
  • Disable cookies via your browser settings (may affect site functionality).


Changes to This Policy

We may update this policy periodically. Changes will be posted here with the updated date.


Contact Us

For questions about this Privacy Policy or your data, reach us at:

Patriot Appliances
Phone: 919-659-8400
Email: kurt@patriotappliances.com